Returns & Exchanges
At Carpe, we want you to feel confident and comfortable in your own skin, which is why we offer a 60-day money-back guarantee on all our sweat-fighting formulas. If you are not completely satisfied with your results, we make the return and exchange process simple and stress-free.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and shipping zip code to pull up your purchase history.
- 2.Select Items
Choose the specific products you wish to return or exchange and indicate the reason for the request to help us improve our formulas.
- 3.Print Your Label
Download and print the prepaid shipping label provided through the portal and securely package your items for transit.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.